Shipping & Returns

Last updated: January 7, 2026

Shipping Policy

Free Shipping:
Orders of $75 or more qualify for free shipping. Orders under $75 are subject to a flat-rate shipping fee of $7.95.

Order Processing:
All orders are packed and shipped directly from our facility within 1–3 business days (Monday–Friday).

Shipping Method:
We ship all orders via USPS Ground Advantage for fast and reliable delivery.

Delivery Time:
Once your order ships and you receive a tracking number via email, delivery typically takes 3–7 business days. Orders shipping to Alaska and Hawaii may take 4–8 business days.

Tracking Information:
If you do not receive your tracking email, please check your spam or junk folder. To ensure delivery of future emails, add bigredgrooming@gmail.com to your contacts.

For shipping questions, contact us at bigredgrooming@gmail.com.

Return Policy

Every order from Big Red Grooming Co. is backed by our 100% Satisfaction Guarantee.

If your order arrives damaged, please email us clear photos of the damaged items. We will promptly ship replacement products at no additional cost.

Please note that all sales are final.

For assistance with returns or claims, contact our customer service team at bigredgrooming@gmail.com.

Company Address & Contact

Big Red Grooming Co.
P.O. Box 4591
Midlothian, VA 23112

Big Red Grooming Co.
Email: BigRedGrooming@gmail.com
Website: www.BigRedGroomingCo.com