Privacy Policy

Last updated: January 7, 2026

Big Red Grooming Co. (“we,” “us,” or “our”) operates the website BigRedGroomingCo.com (the “Site”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our Site.

1. Information We Collect

Personal Information You Provide

When you visit the Site, make a purchase, or contact us, we may collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment providers)

Payment information is never stored on our servers.

Automatically Collected Information

When you browse the Site, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages viewed and interactions with the Site

  • Referring website or search terms

This data helps us improve performance, usability, and marketing effectiveness.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Communicate with you about your purchase or inquiries

  • Provide customer support

  • Improve our products, services, and website experience

  • Send promotional emails or updates (only if you opt in)

  • Detect and prevent fraud or security issues

3. Sharing Your Information

We do not sell your personal information.

We share information only with trusted third parties necessary to operate our business, including:

  • Squarespace (website hosting and e-commerce platform)

  • Payment processors (such as Stripe or PayPal)

  • Shipping and fulfillment providers

  • Email and marketing platforms

  • Analytics services (such as Google Analytics)

These third parties are permitted to use your information solely to perform services on our behalf.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

  • Enable core website functionality

  • Remember preferences and cart information

  • Analyze website traffic and performance

  • Support marketing and advertising efforts

You can disable cookies through your browser settings, though some site features may not function properly.

5. Email Marketing

If you subscribe to our email list or opt in during checkout, we may send you promotional emails about new products, grooming tips, or special offers.

You can unsubscribe at any time by clicking the “unsubscribe” link in any email.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions

  • Comply with legal, tax, or accounting obligations

  • Resolve disputes

  • Enforce our agreements

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Opt out of marketing communications

California Residents (CCPA)

California residents have the right to request disclosure or deletion of personal information collected about them.

European Union / United Kingdom (GDPR)

Residents of the EU or UK have the right to access, correct, restrict, or delete personal data and to withdraw consent at any time.

To exercise any of these rights, contact us using the information below.

8. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information. However, no online transmission or storage method is completely secure.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Us

For questions about this Privacy Policy or your personal information, contact us at:

Big Red Grooming Co.
Email: BigRedGrooming@gmail.com
Website: www.BigRedGroomingCo.com